Transparent Pricing. No Hidden Fees.

We typically charge a one-time setup fee equivalent to one month of service to cover recruitment, equipment provisioning, and initial training. For annual contracts, this fee is often waived.

There's no long-term lock-in. We bill monthly, and you can scale down or wind down with 30 days' notice. We'd rather earn your business each month than tie you to a contract.

We invoice monthly in advance. Our pricing is all-inclusive—covering salaries, benefits, equipment, office space, and management. There are no hidden overhead costs.

Yes. You can scale up at any time. For scaling down, we typically require 30 days notice to manage staffing adjustments responsibly.

It depends on how much of the operation you want us to run. Payroll Processing keeps your existing hires and handles Kenyan payroll, tax, and statutory filings. EOR (Employer of Record) legally employs your chosen people in Kenya, so you don’t need your own entity. Staff Augmentation recruits and employs a dedicated team that you direct day-to-day. Fully Managed BPO builds, trains, and runs the whole operation for you, end-to-end. Most clients choose Staff Augmentation or Fully Managed BPO — we’ll help you pick the right fit on the first call.

The hourly or monthly rate covers everything needed to run your team: agent salary, payroll & compliance, management, quality control, office space, IT stack, HR & recruitment, and onboarding & training.