About the Role
As an HR Recruiter at Bogner & Partners, you will play a critical role in building the teams that drive our business. You will be responsible for sourcing, screening, and hiring talented professionals for a range of BPO roles, from customer service agents and data entry specialists to team leads and quality assurance staff.
This is a hands-on role where your work directly impacts the quality of service we deliver to our clients. You will work closely with operations management to understand hiring needs, define role requirements, and ensure that every new hire meets our standards.
Key Responsibilities
- Manage the full recruitment cycle from job posting and sourcing through screening, interviewing, and offer management
- Source candidates through job boards, social media, professional networks, referrals, and direct outreach
- Screen and assess applicants through phone interviews, skills assessments, and in-person interviews
- Coordinate with hiring managers to understand role requirements, team dynamics, and client expectations
- Maintain a pipeline of qualified candidates for current and anticipated openings
- Manage onboarding logistics for new hires, coordinating with training and operations teams
- Track recruitment metrics including time-to-hire, cost-per-hire, source effectiveness, and candidate quality
- Ensure compliance with Kenyan labor laws and company policies throughout the hiring process
- Contribute to employer branding efforts to position Bogner & Partners as an employer of choice in Nairobi
Requirements
- Minimum 2 years of experience in recruitment or talent acquisition, preferably in a BPO or customer service environment
- Strong English communication skills, both written and verbal
- Proven ability to source and attract candidates across multiple channels
- Experience conducting structured interviews and skills assessments
- Familiarity with applicant tracking systems and recruitment tools
- Strong organizational skills with the ability to manage multiple open positions simultaneously
- Knowledge of Kenyan labor laws and employment regulations
- A diploma or degree in Human Resources, Business Administration, or a related field
Preferred Qualifications
- Experience recruiting for international clients or distributed teams
- Familiarity with BPO industry roles and requirements
- Experience with high-volume recruitment campaigns
- Proficiency with LinkedIn Recruiter or similar sourcing tools
What We Offer
- Competitive salary based on experience
- Professional development and training opportunities
- A dynamic, international work environment
- Modern office space in Nairobi
- The opportunity to shape the growth of a fast-scaling company
How to Apply
Send your CV and a brief cover letter to info@bognerpartners.com with the subject line “HR Recruiter Application”. Please include relevant examples of your recruitment experience and any metrics that demonstrate your track record.