OUTSOURCE THIS ROLE

Outsource Transcriptionists

Fully managed transcription teams in Kenya, turning your audio and video into clean, accurate transcripts on deadline.

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Cost Savings70%
Deployment30 Days
Starting PriceFrom €755/mo
ComplianceGDPR + ISO 27001

Key Responsibilities

Transcriptionists convert audio and video recordings into accurate, formatted text documents. They transcribe meetings, interviews, conference calls, webinars, legal proceedings, medical dictations, and other spoken content into written records your teams can reference, search, and archive. Accurate transcription preserves institutional knowledge and supports compliance, research, and content creation workflows.

Bogner & Partners provides dedicated transcriptionists from our Nairobi operations center. Our transcription professionals are trained on your formatting standards, terminology, and confidentiality requirements. They deliver clean, accurate transcripts on schedule, working under German management oversight.

  • Transcribing audio and video recordings into formatted text documents following your style guide and formatting standards
  • Identifying and labeling speakers accurately throughout multi-participant recordings including meetings and interviews
  • Researching and verifying terminology including industry-specific jargon, proper names, and technical terms to ensure accuracy
  • Timestamping transcripts at specified intervals or key moments as required by your workflow
  • Editing AI-generated transcripts by reviewing and correcting automated transcription output for accuracy and formatting
  • Maintaining confidentiality of sensitive content including legal proceedings, executive discussions, and proprietary information
  • Meeting turnaround deadlines by managing workload prioritization across multiple concurrent transcription assignments
  • Formatting deliverables according to your specifications including document structure, headers, and file format requirements

Why Outsource Transcriptionists to Kenya

Transcription is a time-intensive skill that is needed on an ongoing or project basis. Outsourcing to Kenya through Bogner & Partners gives you dedicated transcription capacity at a fraction of what it costs in Europe or North America. Kenyan transcriptionists bring strong English listening comprehension, typing speed, and the attention to detail that accurate transcription demands.

With the rise of AI transcription tools, many businesses still need human transcriptionists to review, correct, and format automated output. Bogner & Partners provides professionals who can handle both raw transcription and AI-assisted editing workflows.

How Bogner & Partners Manages This Role

Transcriptionists work within a structured quality and confidentiality framework:

  • Accuracy standards targeting transcription accuracy rates appropriate to your content type and use case
  • Quality checks where completed transcripts are spot-checked against source audio to verify accuracy and completeness
  • Confidentiality protocols including secure file transfer, restricted access, and non-disclosure agreements for sensitive content
  • Turnaround tracking ensuring transcripts are delivered within your defined timelines for each priority level

Your transcriptionists work from our secure, GDPR-compliant facility in Nairobi, using your preferred transcription tools and file management systems.

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Core skills

Transcription accuracy
Speaker identification
Terminology verification
AI-transcript correction
Timestamping & formatting

Tools & platforms

Express ScribeOtter.aiDescriptTrintSonixHappy ScribeRevOpenAI WhisperMicrosoft WordGoogle DocsDropboxSlack

We train on your exact stack during the 30-day deployment — the list above is representative, not exhaustive.

Every role comes fully managed

Dedicated team leads

Daily supervision and real-time quality handling.

QA analysts

Interaction audits, performance scoring, and coaching.

Account manager

One point of contact for reporting and escalations.

Continuous training

Ongoing updates on your product and processes.

WHY IT MATTERS

The best support teams are the ones that stay. The rep who learned your product last quarter is still there next year — no constant re-hiring, re-training, or knowledge loss walking out the door.

WHAT THAT BUYS YOU
Zero
Onboarding, recruitment and setup fees
12+ mo
Average rep tenure on account

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FAQ

Yes. Researching and verifying terminology is built into the role — jargon, proper names, and technical terms are checked, not guessed. During the 30-day deployment your team is trained on your glossaries, style guide, and the vocabulary of your content, whether that’s legal proceedings, medical dictation, or technical webinars.

Both. Some clients need full manual transcription for difficult audio or sensitive content; others run recordings through AI tools first and have the team review, correct, and format the output. Your transcriptionists handle either workflow — or route each recording to whichever approach fits it.

Completed transcripts are spot-checked against the source audio to verify accuracy and completeness, with accuracy standards set to your content type and use case. QA analysts audit output and score performance, and a dedicated team lead supervises daily delivery.

Under strict confidentiality protocols: secure file transfer, restricted access, and signed non-disclosure agreements for sensitive content. Your team works from our ISO 27001-certified, GDPR-compliant Nairobi facility with biometric access control, inside your own file systems — recordings and transcripts never leave your stack.

Yes. Turnaround targets are agreed per priority level and every assignment is tracked against them. Your transcriptionists manage prioritisation across concurrent jobs, so urgent recordings move ahead of routine ones, and a team lead monitors daily throughput to keep deliveries on schedule.

Yes. Listening comprehension is the skill this whole role rests on, and Kenyan professionals study and work in English throughout their careers. Kenya ranks #19 on the 2025 EF English Proficiency Index — the top “Very High Proficiency” band, ahead of the Philippines (#28) and India (#74).

Per person. You pay one transparent monthly rate from €755 per dedicated transcriptionist — salary, benefits, equipment, office space, and management included — so costs stay predictable however your audio volume moves. Model your numbers in the savings calculator or see pricing.

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