Outsource System Administrators

Yes. Kenyan sysadmins hold industry certifications including AWS, Azure, CompTIA, and Red Hat, and our administrators handle resource provisioning, cost monitoring, and configuration management across all three platforms. During the 30-day deployment they are trained on your specific environment, security policies, and operational procedures.

You control it. Your administrators connect through your approved remote management tools with exactly the access levels you define, and all work happens inside your systems — nothing moves into ours. They operate from our ISO 27001-certified, GDPR-compliant Nairobi facility with biometric access control.

Through formal change management. Every infrastructure change is documented, approved, and tested before implementation — no ad-hoc fixes on live systems. Separately, security compliance tracking verifies that patching schedules, access reviews, and backup procedures are consistently followed.

Your administrator follows defined monitoring and alerting protocols, with set response times and escalation paths for each severity level. After every significant incident, a post-mortem documents the root cause and preventive measures, and the fix is written into your runbooks so it resolves faster next time.

No. Annual attrition is in the single digits — around 5%, with 12+ months average tenure — and maintaining network diagrams, configuration records, and runbooks is part of the role, so knowledge lives in documentation rather than one person’s head. If a replacement is ever needed, your account manager owns the swap end to end, with no disruption to you.

Yes. Kenya runs on UTC+3, overlapping European business hours in full — your administrator monitors systems, applies patches, and responds to incidents while your team is at work, not on a night-shift delay.

From €755 per month per administrator, all-in. That single rate covers salary, benefits, workstation, office space, and the management layer that runs the monitoring protocols, change management, and compliance tracking around the role — typically about 70% below an equivalent in-house infrastructure hire in the EU or US, billed monthly with no lock-in. Model your own setup in the savings calculator or see pricing.