Our Core BPO Services
Omni-channel customer support across email, live chat, phone, and social media. Includes voice-first call center teams for inbound and outbound operations, and Tier 1–2 technical support. We deploy trained agents in 30 days who handle your customers with the professionalism your brand demands.
Accounts payable, accounts receivable, payroll processing, and bookkeeping handled by CPA/ACCA-qualified professionals. Two-step verification on every transaction with 99.5% accuracy — all under GDPR compliance and ISO 27001 certification.
High-quality data labeling and annotation services for AI and machine learning models. Image, text, audio, and video annotation with scalable teams that grow with your model training requirements.
Virtual assistants, data entry, web research, order processing, and custom back-office solutions. Offload the operational workload that consumes your in-house team’s time and focus on revenue-generating work.
Recruitment coordination, employee onboarding, payroll processing, benefits administration, and HRIS management. Dedicated HR teams that integrate with your existing processes and systems.
Why Companies Choose Bogner & Partners
German contract model. Your agreement is with a German-registered company, Bogner & Partners UG (haftungsbeschränkt). You receive German invoices, German data protection standards, and a single point of contact for everything.
GDPR compliant and ISO 27001 certified. Data security is built into every process we run. Your customer data, financial records, and business information are handled with the same rigor you would expect from a European provider.
30-day deployment. From contract signing to a fully operational team, we deliver in 30 days. Our recruitment, onboarding, and training processes are designed for speed without compromising quality.
Minimum 3 FTEs. Our model works best with dedicated teams. Starting at a minimum of three full-time equivalents ensures you get a cohesive unit with built-in redundancy and team stability.
Starting at EUR 4.55 per hour. Fully loaded — no hidden fees, no setup costs, no management surcharges. The rate includes salary, management, QA, office space, IT equipment, and training.
How It Works
- Discovery call — We learn about your processes, volumes, and quality expectations.
- Proposal and team design — We present a tailored solution with team structure, roles, and pricing.
- Recruitment and training — We hire and train your dedicated team in Nairobi.
- Go-live — Your team starts operating within 30 days of contract signing.
- Ongoing management — German management oversees daily operations, reporting, and continuous improvement.
Ready to Get Started?
Request a free consultation to discuss which BPO services fit your business needs. We will provide a detailed cost comparison and deployment timeline tailored to your requirements.
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