OUR SERVICES

BPO Services

We bridge European business with Kenya's exceptional talent: dedicated teams that run as an extension of your own, an hour from your timezone.

Bogner & Partners client — MIT Bogner & Partners client — Uber Eats Bogner & Partners client — VensureHR Bogner & Partners client — CreditRisk Monitor Bogner & Partners client — Signafide Bogner & Partners client — KEMTAI Bogner & Partners client — Quartix

Fully Managed Outsourcing Services from Kenya

Bogner & Partners delivers end-to-end BPO solutions that combine German operational standards with the exceptional talent pool in Nairobi, Kenya. Every service we offer is fully managed — meaning you get a dedicated team, European management, quality assurance, IT infrastructure, and continuous training included in one transparent rate.

Our clients across Europe save up to 70% on operational costs while maintaining or improving their service quality. With just a 1-hour timezone difference to Central European Time, your outsourced team works in real-time alignment with your in-house operations.

30-Day Deployment

Your team is operational in 30 days. Your dedicated account manager keeps you informed at every step.

Day 1: Discovery Call

We uncover your specific needs, goals, and benchmarks in a 60-minute strategy call.

Day 3: Blueprint Creation

We deliver a strategic document combining your process analysis, KPIs, and custom SOPs.

Day 4 – 21: Talent Sourcing

We hand-pick your team from our pre-vetted pool of university-educated talent.

Day 22 – 25: Training & Integration

We conduct rigorous training on your specific workflows, culture, and software stack.

Day 26 – 29: Shadowing & Testing

We run mock scenarios and live operational tests to ensure zero friction at launch.

Day 30: Go-Live

Your fully managed team is operational. We monitor closely and optimize continuously.

Our Core BPO Services

Customer Service Outsourcing

Omni-channel customer support across email, live chat, phone, and social media. Includes voice-first call center teams for inbound and outbound operations, and Tier 1–2 technical support. We deploy trained agents in 30 days who handle your customers with the professionalism your brand demands.

Finance & Accounting Outsourcing

Accounts payable, accounts receivable, payroll processing, and bookkeeping handled by CPA/ACCA-qualified professionals. Two-step verification on every transaction with 99.5% accuracy — all under GDPR compliance and ISO 27001 certification.

Data Annotation Outsourcing

High-quality data labeling and annotation services for AI and machine learning models. Image, text, audio, and video annotation with scalable teams that grow with your model training requirements.

Back-Office Outsourcing

Virtual assistants, data entry, web research, order processing, and custom back-office solutions. Offload the operational workload that consumes your in-house team’s time and focus on revenue-generating work.

HR Operations Outsourcing

Recruitment coordination, employee onboarding, payroll processing, benefits administration, and HRIS management. Dedicated HR teams that integrate with your existing processes and systems.


Why Companies Choose Bogner & Partners

German contract model. Your agreement is with a German-registered company, Bogner & Partners UG (haftungsbeschränkt). You receive German invoices, German data protection standards, and a single point of contact for everything.

GDPR compliant and ISO 27001 certified. Data security is built into every process we run. Your customer data, financial records, and business information are handled with the same rigor you would expect from a European provider.

30-day deployment. From contract signing to a fully operational team, we deliver in 30 days. Our recruitment, onboarding, and training processes are designed for speed without compromising quality.

Minimum 3 FTEs. Our model works best with dedicated teams. Starting at a minimum of three full-time equivalents ensures you get a cohesive unit with built-in redundancy and team stability.

Starting at EUR 4.55 per hour. Fully loaded — no hidden fees, no setup costs, no management surcharges. The rate includes salary, management, QA, office space, IT equipment, and training.


How It Works

  1. Discovery call — We learn about your processes, volumes, and quality expectations.
  2. Proposal and team design — We present a tailored solution with team structure, roles, and pricing.
  3. Recruitment and training — We hire and train your dedicated team in Nairobi.
  4. Go-live — Your team starts operating within 30 days of contract signing.
  5. Ongoing management — German management oversees daily operations, reporting, and continuous improvement.

Ready to Get Started?

Request a free consultation to discuss which BPO services fit your business needs. We will provide a detailed cost comparison and deployment timeline tailored to your requirements.

Request a Free Consultation | View Pricing

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We plug into your tech stack

No need to change your processes. We become a seamless extension of your team.

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Transparent Pricing with Zero Hidden Costs

No guessing games. No overhead. Just one flat, all-inclusive monthly fee.

In-house (EU/UK/US)
Base Monthly Salary€3,400 +
Benefits & Taxes (approx. 30%)€1,020
Health & Pension€400
Recruitment€300
Office / Workspace€250
Hardware (MacBooks/IT)€150
HR Admin & Payroll€100
Management & QA€200
Total Monthly
~€5,820
/ month
Bogner Outsourcing
Base Monthly Salary Included
Benefits & Taxes (approx. 30%) Included
Health & Pension Included
Recruitment Included
Office / Workspace Included
Hardware (MacBooks/IT) Included
HR Admin & Payroll Included
Management & QA Included
Total Monthly
€1,350
/ month

Contract in Germany. Scale in Kenya.

Enjoy the cost benefits of offshoring with the legal protection of a German partner

German Company Contract

The cost benefits of outsourcing, backed by the safety of a German-registered entity and GDPR compliance. You sign a standard B2B contract under German law. Zero legal risk.

Fully GDPR & ISO 27001 Compliant

Enterprise-grade data security protocols. Your data is handled with the same rigor expected by European regulators.

European Leadership On-Site

We are not a faceless agency. Our European leadership team is physically present in Nairobi to ensure punctuality and quality.

Let's Build Your Team

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